Return Policy

Refund/Replacement Product Policy

In the event you find SpaNaturally® or PoolNaturally® to be unsatisfactory for any reason within ninety (90) days after retail purchase or shipment to you, Creative Water Solutions, LLC will, at your option, provide as your one-time, exclusive remedy either (i) a 100% refund of your purchase price paid for the product said to be unsatisfactory, or (ii) replacement product delivered to you free of charge.

The amount of any refund, or the quantity of replacement product, whichever remedy is selected, shall be limited to the value of your purchase price actually paid for the unsatisfactory product purchased within the 90-day period.

Each customer is entitled to a one-time option to receive either a refund or replacement product, and any customer exercising either option shall no longer qualify for either a refund or replacement product on future purchases or use of SpaNaturally® or PoolNaturally® products.

Contact us toll free at 1-877-212-6493 for returns.